Free audit · Mystery shopper
What does a buyer get when they contact your project?
We send a real buyer inquiry through your own channels and track the next 7 days: how fast your team replies, how many times they follow up and whether anyone books a meeting. You get a scored report showing exactly where sales slip away.
- Free
- Confidential
- Your team won't know it's a test
Your CRM says «contacted». What did the buyer actually get?
The rep says they called. The report says the lead is in follow-up. What happens on the buyer's side never shows up on a dashboard: how long they waited, whether anyone wrote back, whether anyone invited them to see the project.
What we measure
- First responseMinutes from inquiry to first real contact, during and after business hours.
- ChannelsWhether they reply on WhatsApp, phone and email, and at what time of day.
- Follow-upHow many attempts they make over 7 days when the buyer goes quiet.
- QualificationWhether they ask about budget, timeline, location and payment method.
- Meeting inviteWhether they propose a visit or video call with a specific date and time.
- Information and toneWhether they send prices, floor plans and availability, and how the conversation feels.
How it works
- 01Tell us about the projectName, city and the channel your leads come through: website, ad or WhatsApp. Takes two minutes.
- 02We send the inquiryWithin 48 hours a test buyer submits their details through your real channel, like any other lead.
- 03We watch for 7 daysWe log every message and call with the exact time, and reply like a real buyer.
- 04You get the reportA 0 to 100 score per criterion, screenshots of the conversation and a 30-minute call to walk through it.
What the report looks like
| Criterion | Result | Score |
|---|---|---|
| First response | 4 h 12 min, on WhatsApp | 35 |
| Channels | WhatsApp only, no call | 40 |
| Follow-up | 1 attempt in 7 days | 20 |
| Qualification | 2 of 4 questions | 50 |
| Meeting invite | None proposed | 0 |
| Information and tone | Prices and plans sent, friendly tone | 75 |
| Overall score | 37 / 100 | |
This is where the sale was lost: the rep sent the brochure and never wrote again.
Who it's for
Developers and home builders with active or pre-construction sales, with an in-house team or brokers. A person reviews every audit, so we take requests in the order they arrive.
FAQ
How much does it cost?
Nothing. The audit is free and you're under no obligation to hire us.
Will my team find out?
No. A test buyer submits the inquiry like any other lead. You decide whether to share the results with your team.
What do you need from me?
The project name and the channel your leads come through. We don't ask for access to your CRM or ad accounts.
Does it take up my reps' time?
It's a single inquiry. They spend the same time on it as on any other lead.
What do you do with my data?
We use it only to run the audit and send you the report. Details are in our privacy notice.
What happens after the report?
If it shows leaks, we'll suggest how to fix them. If you're not interested, the report is yours to keep.
See what your buyers experience.
Free report in 7 days.
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